No Win No Fee care home claims

If a relative has been badly cared for in a care home, our lawyers are here to help you take action.

Find out how much your claim is worth within minutes

0800 175 7900

How much is a care home claim worth?

When a care home fails to look after your relative properly, compensation claims can several thousands of pounds. Find out more with our 30-second claims calculator or call one of our friendly advisors on 0800 175 7900.

Will I have to pay to claim for care home compensation?

No. We offer No Win No Fee compensation claims for around 98% of our customers. So you won't have to pay any money up front, and we will only get a fee when we win compensation for you. This is often seen as the safest way to claim compensation, as it ensures you will never be out of pocket due to legal fees.

Will my relative need a medical to prove neglect?

Possibly. Many care home claims arise because of things like extensive bedsores and pressure sores caused by people not being moved regularly enough, or by broken bones due to poor lifting skills. Where this is the case, a doctor would need to visit your relative to assess their injury, which would give us the evidence we need to pursue compensation for your relative.

Will I have to go to court for a care home claim?

This can happen, but in most cases, we would simply deal directly with the care home or their insurers. In fact, most of the time you don't even have to come to a lawyer's office to start your claim if you don't want to; and many of our customers find it easier to deal with us by phone and the post.

Who's to blame for poor care home standards?

Care homes should have enough well-trained staff to make sure that every resident is looked after properly. If this doesn't happen - due to low staff levels or poor supervision - the care home may be liable to pay compensation for any injuries or harm caused to residents. Some of the most common causes of care home claims are:

  • Pressure sores: caused by a failure to move or turn people often enough
  • Medication errors: where essential medication has been missed or given in the wrong dosage
  • Lifting errors: where a resident has received broken bones because staff weren't trained to move or lift them properly, or didn't have the correct equipment
  • Abuse: where you have evidence that your relative has been deliberately mistreated

If you have a parent or another relative in care and think that the care home has fallen short in the way they have been looked after, talk to one of our friendly advisors about starting a No Win No Fee compensation claim today.

What can I claim for?

If your relative has suffered harm while living in a care home or nursing home, it's likely that they are too frail to pursue a compensation claim themselves. That's why the law allows relatives to make compensation claims on their behalf, which can include amounts for all of these things:

  • Their pain and suffering
  • Extra medical treatment
  • Costs involved in moving to another home

What can I claim for?

So if you have a relative who has suffered due to poor care in a care home or nursing home in the last three years, you may be able to make a No Win No Fee compensation claim for them. Find out more by speaking to one of our friendly advisors on 0800 175 7900.

Our support centre
opening hours

  • Weekdays: 08:00 - 21:00
  • Saturdays: 09:00 - 18:00

Existing customer

If you would like to speak to us about your existing claim, contact us on

0800 175 7900

Are you ready to start your claim? Call us free on 0800 175 7900