No Win No Fee Means Your Claim is Stress-Free

If you’ve been hurt and it wasn’t your fault, talk to us about making a No Win No Fee claim.

Find out how much your claim is worth within minutes

0800 175 7900

No Win No Fee claims process

  • Step 1

    Give us some details about your injury

  • Step 2

    Call to tell us about your injury

  • Step 3

    Talk to one of our Lawyers

  • Step 4

    Your Lawyer makes your claim

  • Step 5

    Your Lawyer starts to negotiate

  • Step 6

    Your claim is paid

View full process

Our support centre
opening hours

  • Weekdays: 08:00 - 21:00
  • Saturdays: 09:00 - 18:00

Existing customer

If you would like to speak to us about your existing claim, contact us on

0800 175 7900

What sort of claims can we help you with?

No Win No Fee

Will you offer it to me?

Around 98% of the claims handled on behalf of our clients are No Win No Fee. That means you will never be out of pocket with Claims Direct.

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What you need to know

How do No Win No Fee Claims work?

Basically, a No Win No Fee agreement, also known as a Conditional Fee Agreement or CFA, is an agreement between you and your solicitor which states if you don’t win your case, you won’t have to pay any of your legal fees. There are rules in the No Win No Fee agreement, for example, you must not give us misleading information, or the agreement will no longer be valid. Click here for more.

Can I make a No Win No Fee Claim?

Simply call us on 0800 175 7900 and our friendly advisers will talk you through the No Win No Fee process and send you a copy of the No Win No Fee agreement. Once you have signed the agreement and sent it back to us, we’ll be able to begin processing your claim, without any financial risk to you. Click here for more on the claims process.

How long do I have to make a claim?

The general rule is that claims must be issued with the court within three years of the date of your accident or the date you first realised you were ill and it was someone else’s fault. However, there are different time limits, such as:

  • If the claim is on behalf of a child, the three year rule does not begin until the child reaches 18 (in England and Wales) and 16 (in Scotland)
  • If the claim is on behalf of someone who lacks mental capacity there is no time limit
  • If the claim relates to an accident abroad, different time limits apply depending on the country you were in when you were injured

As there are various time limits which fall outside of the three year rule, it is important to contact a lawyer as soon as possible.

What personal injuries can Claims direct help with?

No matter what your injuries are or where they happened, if someone else was to blame, even if only partly to blame, we are ready to help you. Our friendly advisers will be able to confirm whether or not you’re able to claim compensation for your injuries and if so, will ensure your claim is dealt with by a lawyer who has expertise in that area of personal injury law.

If you think you have a personal injury and might have a claim, do not delay and call us today on 0800 175 7900

Are you ready to start your claim? Call us free on 0800 175 7900