What happens next?

As soon as you call Claims Direct we’ll start work on your claim.   This is how it works:

1. You call us, or we call you back if you’ve filled in our online web form. If we don’t have them already, you’ll need to tell us:
   
   1. Your personal details (address, contact numbers)
   2. The date of the accident, or when you first noticed you were ill
   3. Details about where the accident took place and briefly what happened
   4. If you went to your GP or to hospital, what they told you about your injury
   5. Details of any police who attended the accident
   6. Any details about the person or organisation you think was responsible for your accident or illness (name, address, insurance company).
      
2. We will then appoint a solicitor to manage your claim and they will be in touch as soon as possible.
   
3. You have an independent medical report to see how well you are recovering.
   
4. If you need any more medical help, we will arrange this as soon as possible.
   
5. Your solicitor negotiates your compensation.
   
6. You receive a cheque compensating you for your injuries.