We will refer to this website, www.claimsdirect.co.uk as “our website” in this policy.
Claims Direct is a trading name of Slater and Gordon Lawyers, which is part of a group of companies which includes Slater and Gordon (UK) LLP. We take privacy and confidentiality very seriously. We comply with the Data Protection Act 1998 and related data protection legislation, including the EU General Data Protection Regulation. This policy explains how we use the information and personal data about those who visit our web-site, provide us with information about a potential claim, and about those who subscribe to our email updates.
By visiting our website and submitting information to us, you consent to our using your personal data and/or information in accordance with this policy. If you are a client of the firm, we may use information about you in different ways. Further information about this is available on request.
Some information about our website users is collected automatically and this may be used by us to monitor and analyse how our site is used by visitors. The process does not, however, identify any individual person using the site. We do not collect cookies.
We invite you to provide personal information by filling in our request a call back forms, claim forms, by email or to subscribe to our mailing list(s).
We will use the personal details you provide us in accordance with your request and/or to provide you with information about legal developments, news or events if you have subscribed to these.
We will only disclose your personal information to suppliers who process information on our behalf. We will not disclose information on your claim to anyone without your prior approval, unless we are legally required to do so, or in the event of the sale of the business and/or assets of Slater and Gordon (UK) LLP.
You have the right to access information we hold about you. Please email our Data Protection Officer at firstname.lastname@example.org if you wish to make an access request, if you would like to update or amend the information we hold about you or if you have any other queries about this policy.
If you change your mind and no longer wish to receive information or email updates, you can click on the ‘unsubscribe’ link on any email received by you from us or notify us of this by contacting our digital team at email@example.com.
We will keep the personal information you provide for as long as it is reasonable and necessary for the purpose of the processing. If we open a file and you become our client, the personal information will be kept in our line with the statutory obligations.
Information is transmitted over a secure link, using 128 bit encryption. Our security measures include the use of intrusion detection systems. The internet is not a secure medium. Therefore, although we have endeavoured to protect the security of the information we collect and process, we cannot ensure the security of data transmitted to or from our website via the internet. Any transmission is at your own risk (including the sending or receiving of email messages). Where you are provided with any confidential information (including a user ID or password), you must not disclose such information to any third party.
This website and your use of it is governed by the laws of England and Wales. In accessing this website you agree that any dispute about its use will be determined only by the courts of England and Wales. Please note that this policy does not create any contractual or other legal rights. We may change this policy at any time by updating this page, and therefore recommend you check this page from time to time to ensure you are referring to the current policy. Your continued use of our website, following the posting of any changes, indicates your acceptance of such changes. This policy is effective from 1 May 2018.
For more information about this policy, or if you would like to make a complaint, please contact firstname.lastname@example.org.
We will endeavour to resolve any of your concerns or complaints, however if we are unable to do so to your satisfaction, you can contact the Information Commissioner’s Office (ICO), the website is www.ico.org.uk or telephone 0303 123 1113.