Cookie information on Claims Direct

Claims Direct takes your privacy and confidentiality very seriously.

A cookie is a small file of letters and numbers which we put on your computer whilst you are browsing. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a better experience during your visit and also allows us to improve our site. The cookies that we use are for analytics. They allow us to recognise and count the number of visitors and see how visitors interact with the site. This enables us to ensure that users are finding the information that they are looking for more effectively.

Claims Direct will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set when visiting the www.claimsdirect.co.uk website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of the site and also your user experience.

Claims Direct use a number of suppliers who also set cookies on the www.claimsdirect.co.uk website on our behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see below.

The Cookies we use on our site are listed below:

  1. _claimsdirect_session
    tracks user actions on the site eg: which injury option was selected. This is used to further display relevant content on the website.
  2. __utma, __utmb, __utmc, __utmz
    These are Google Analytics tracking Cookies
  3. WRUID, WRIgnore
    These are ClickTale cookies used to gather information on user path through the website.
The Super Tag and Cookies 

The Super Tag uses cookies to track when users visit the site on the webpages where the tracking script is placed. These are the cookies that are set by the Super Tag as a 3rd Party Cookie from http://watch.teroti.com  

Opt Out

1. Issuer Name of Cookie : Super Tag c2lk
Cookie Duration : 30 days
Purpose : This cookie is used to store the session id that identifies if the user has visited the website before or not

2. Issuer Name of Cookie : Super Tag copt
Cookie Duration : 30 days
Purpose : This cookie identifies if the user has opted out from the use of the SuperTag cookie. If the user has opted out then the c2lk cookie will not be set.


Information on deleting or controlling cookies

To find out how to opt out/delete and control your cookies please visit http://www.aboutcookies.org/Default.aspx?page=3


Our Cookie use

The Claims Direct website sets no long-term cookies. The Claims Direct website makes use of session cookies which as soon as the browser closes are removed. These are in use on the enquiry forms and to support additional elements such as webchat.

If you do have any problems or require further information, you can notify us of this by contacting Chris Stevenson cstevenson@rjwslatergordon.co.uk at Russell Jones & Walker, Part of Slater & Gordon Lawyers.


Cookies set by Third Party sites

To support our site and the information we are posting, we sometimes embed photos and video content from websites such as YouTube and Flickr. As a result, when you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. Claims Direct does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

 

Or call us on 0800 884 0390

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