What time would you prefer us to contact you?
Please complete mandatory fields
According to the Enfield Independent, 82-year-old Joyce Bell slipped into the gap between a train and platform at Edmonton Green Station in January 2011 and is now taking legal action against Network Rail for her ordeal.
Ms Bell told the news source that she fell between the gap due to the wintry weather at the station and has since failed to amicably agree a settlement with the organisation - which employs 35,000 people - meaning she now has no option but to sue.
The elderly woman explained that as well as the sizeable gap between the platform edge and the train, there is also a big step up onto the vehicle making it "a real struggle" to board.
"I went right down in the hole up to my shoulders and got trapped, it was terrifying," she added.
Posted by Francesca Witney
Claims Direct is a trading name of Slater and Gordon UK Limited, a company registered in England & Wales with registration number 07931918, VAT 125 446 327, registered office 50/52 Chancery Lane, London WC2A 1HL and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority and authorised and regulated by the Financial Conduct Authority for insurance mediation activity.