People who suffer a whiplash injury can face long periods of pain and confusion. Even defining whiplash can be problematic; this rather vague term refers to the injury sustained when the head jerks back suddenly and damages the neck.
Just as importantly, No Win No Fee Solicitors can help people get the appropriate rehabilitation for whiplash injuries. One of the ways this is achieved is by working closely with Rehabilitation Case Management specialists such as HCML.
Simon Dawson, chief operating officer of HCML, said: “Individuals need to know that there are organisations like us which can give them the help they need on a one-to-one basis. Using HCML’s services can also help reduce the time and costs required to enable them to return to their pre-injury activities.”
The advantages of Rehabilitation Case Management
But what need is there for Rehabilitation Case Management (RCM) when GPs and doctors should be able to provide all the support needed?
Well, RCM is about seeing the bigger picture; offering an objective analysis of whether treatments are helping patients recover and preventing people from being unnecessarily passed between different health professionals.
RCM will also identify if a patient is being over-treated as some treatment services are focused on pain management as opposed to achievement-positive outcomes focused on sustainable recovery.
HCML acknowledges that no one whiplash case is the same as there can be many variables, meaning that identifying the circumstances of the injury and the pain suffered is an essential starting point for drawing up a rehabilitation plan.
Patient motivation for recovery is a vital part of not only agreeing a rehabilitation plan but also following it to an appropriate outcome. Simon believes “there is no point in rehabilitating someone who doesn’t want to be rehabilitated”.
He added: “It is important to agree on a desired outcome so that we can understand what clients want from the rehab; for example do they want a staged return to work?”
He also believes that educating people is an essential part of a defined rehabilitation plan. He said: “It is so vital that patients recognise that outside of their primary therapeutic care, there are exercises and adjustments that they could and should undertake in order to expedite and sustain their recovery.”
Whiplash often results from a car accident and the memory of a crash can cause psychological trauma.
Simon Dawson said: “We take a good look at all areas affected by the injury in addition to simply what it prevents you from doing. Flashbacks and anxiety can affect your openness to recovery, and is an aspect of the injury that is often overlooked and could lead to further complications later if not addressed or recognised at an early stage”
Return to work
HCML also liaise directly with employers to ensure that allowances are made for people who return to work after suffering an injury. This could mean requesting that a person in a driving-based role be transferred to another department. It might involve arranging a new office chair to support the neck more comfortably. It can sometimes mean arranging a staged return to work rather than an immediate resumption of duties.
This service is something healthcare professionals cannot offer but why should employers wish to co-operate?
Simon Dawson explains: “Employers want to optimise their most valuable resource, and the full cost of prolonged absence through injury or illness can be significant, but yet to some degree avoidable.”
You might think you are alone after you suffer a whiplash injury but there is a lot of help available. Rehabilitation Case Management can give you one-to-one help and make sure you access the right treatment from the right people at the right time.