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According to the Northampton Chronicle & Echo, 69-year-old Sheila Gilling sustained a dislocated shoulder, a torn hamstring and suffered with post-traumatic stress disorder following an incident at the location in September 2008.
Ms Gilling fell headfirst down some stairs as she made her way to board a plane to Lanzarote and an investigation found that the two had not been properly connected, meaning they were unsafe.
She subsequently had to take nine months off work and contacted her trade union - GMB, a body with around 610,000 members - to see if she was eligible to make a claim for damages against Thomson Airways.
The woman told the news source she is "absolutely delighted" with the settlement - which was awarded under the guidance of the Montreal Convention - as the accident was not her fault and caused her a lot of distress.
Posted by Francesca Witney
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